Emotional Intelligence

Have you been wondering:

	'What is the hype about Emotional Intelligence?';
	'Is it really intelligence?'; and
	'Could emotional insight assist me in handling my difficult customers or colleagues?'.

While you could read all 486,000 web pages on Emotional Intelligence, in this two day workshop you could discover the intelligence based on emotion. People who have this capacity are less depressed, healthier, more employable, and have better relationships.

The objective of this workshop is to empower learners to be emotionally literate. It equips learners with knowledge and skills to manage the demands of daily living. They will learn to use the power and energy of their emotions to motivate themselves and to control their impulses.

Have you been given feedback that you sometimes do not 'read' a situation well or that you lack interpersonal sensitivity? We will demonstrate skills and techniques for responding to difficult situations in an emotionally intelligent manner. Insight into emotionally laden circumstances will assist the learner with conflict handling and negotiation.

Numerous studies could be quoted that indicate towards the link between effective leadership and emotional intelligence

Outcomes of the Emotional Intelligence workshop are:

	Use the power and energy of their emotions to motivate themselves and to control their impulses;
	Develop insight into emotionally laden situations;
	Use interpersonal sensitivity in conflict handling and negotiation; and
	Gain competence in self motivation and self management, Interpersonal skills and assertiveness skills.